MTN BAD SERVICE

mY CELLPHONE WAS ****** ON fRIDAY NIGHT. sAT I WNT TO TYGERVALLEY MTN FOR A SIM SWOP. THEY TOLD ME MY ACCOUNT WAS IN ARREARS, WHICH IS NOT TRUE IT IS A DEBIT ORDER. I TOLD THEM IF IT WILL MAKE THE SYSTEM WORK I WILL PAY THE ARREARS. I PAID AND THEN THEY TOLD ME MY ACCOUNT IS NOW LOGGED. I WENT TO NI CITY MTN THEY SAID I MUST GO BACK TO TYGERVALEEY THE SALESPERSON WHO HELPED ME IS THE ONLY PERSON WHO CAN UNLOG MY ACCOUNT. I WENT BACK TO TYGERVALLEY SAT THERE TILL 16H00 NO JOY. MONDAY MORNING (TODAY) BACK TO TYGERVALLEY AND MY ACCOUNT IS STILL LOCKED. THE DID A SIM SWOP BUT I HAVE UP TO NOW HAD NO ANSWERS FROM THEM WHEN THIS WILL BE REMOVED FROM MY ACCOUNT. AFTER 21 YEQRS OF SERVICE THIS IS NOT ON. PLEASE CAN MTN CONTACT ME AND FIX THIS PROBLEM.