MTN BAD SERVICE
<p>My phone has been on insurance ever since i took a contract with mtn its been 2 years now, My phone was heating up and swtches itself on and off everytime i charge it, They took it for rapairs on the 7thFeb2017 its now the 26th Feb2017, Whenever i call mtn insurance they take me from pilla to post and sometimes put me on mute or drop my calls, i pay insurance because i didnt want to be inconvinanced but with such customer services i am shocked and not happy at all, Dont have a phone my life is on hold because i dont have a phone...</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the relevant functional unit for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the relevant functional unit for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***