1 reviews | Active since Feb 2017
Mtn bad service
<p>Hello Peter</p> <p>I have encountered bad service from MTN service Mobile I have recharge with R60 airtime and I suspected that something is deducting airtime. So I called the call centre for help.I spoke to Thando Mazibuko who end up dropping my call when I was asking her to put me through her team leader .I called again Shalot maseko pretended she couldn't hear me drop the call also and I called spoke to Bonisile Malind she gave me assurance that within 48 hours her team leader will contact me his name is Nathi Msweli it was on the 4/02/2017 but till today I haven't received that call and I called on the 10/02/2017 I spoke to Nothando Biyela she assure me that Portia Phungula her team leader is going to return my call since she was not on her desk the time I was calling the call centre I am not happy with their service and it shows that they undermine us as customer </p>
Good day Philile
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused.
Please send us a private message with the cell phone number in question in order for us to check on our side.
Regards,
MTN SA.
Best regards,
Good day Philile
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused.
Please send us a private message with the cell phone number in question in order for us to check on our side.
Regards,
MTN SA.
Best regards,
