MTN Bad service

<p>I called MTN on the 7/12/2016 as i lost my phone and asked for itemised billing, I was told it can only be done on the 13/12/2016. I called back on the 13/12/2016 and i was advised to call today 14/12/2016. When i called and requested an itemised billing for the 7th of December 2016, they sent me a statement. I called back and i was advised that i cannot get the billing because i did not register for it. Why was i not told about this in the first place? Clearly MTN agents do not know their story. I am sick and tired of calling everyday without getting any help. My cell number is ********** and my reference numbers are ********** 96, ********** 48 and ********** 87.</p>