1 reviews | Active since Aug 2016

08 Aug 2016, 13:22

Mtn bad service

<p>Mtn delivers the wrong phone and I am told after leaving several messages for the consultant to call me that I will have to wait three weeks for the correct phone to be sent to me </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply09 Aug 2016, 15:29
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

REQ: **********