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desmond O

1 reviews | Active since May 2016

09 May 2016, 11:17

mtn bad service

<p>i have been waiting for a couple of days for mtn to phone me back about a online deal i was interested in , i even tried phoning mtn a few times but can never get through to any person .very frustrating as the online deal has now expired .</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply09 May 2016, 19:50
Official

Thank you for your post.

 We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

 The matter has been escalated to the relevant supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.

 We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

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