cR
courtnay R

1 reviews | Active since May 2016

05 May 2016, 18:13

Mtn bad service

Mtn is the worst ever. I have tried since Tuesday to get hold of a credit controller as I want to do a early termination of my contracts. Every time when I call no one answers and I even sent emails to the credit controller as well. Why provide me a number when the credit controller cannot even answer. This service is pathetic and I regret being part of your network.

0
Replies (1)
MTN South Africa
MTN South Africa's reply20 May 2016, 12:29
Official

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Your termination fees have been sent to your email adress.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards

Thabelo

REQ:***