EB
Estie B
1 reviews | Active since May 2012
16 May 2019, 12:31
Mtn bad service
Bought sim 24/04/2019. Nr ********** 960. Got sms that i will get 1G if i load with R20. Loaded R20. No 1G received. Phoned callcenter 24/04 and sent msg on facebook messenger. Got msg 26/4 and was told to recharge. Rep**** that i already recharged. 29/04 told again to recharge. I rep**** again that i already recharged. 01/05 got msg that offer is no longer in effect and it ended on 16/4. I rep**** that its unacceptable as offer was sent to me. Ive sent several msgs thereafter and reply that offer is no longer available.
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MTN South Africa's replyOfficial
17 May 2019, 10:31Good day Estherlene
Thank you for your post. It is not our intention to displease you.
As per our telephone conversation, i will be crediting *** with 1 gig of data.
Warm Regards
Renall Chetty
Complaints management team
Thank you for your post. It is not our intention to displease you.
As per our telephone conversation, i will be crediting *** with 1 gig of data.
Warm Regards
Renall Chetty
Complaints management team
Best regards,
MTN South Africa's reply17 May 2019, 10:31
Official
Good day Estherlene
Thank you for your post. It is not our intention to displease you.
As per our telephone conversation, i will be crediting *** with 1 gig of data.
Warm Regards
Renall Chetty
Complaints management team
Thank you for your post. It is not our intention to displease you.
As per our telephone conversation, i will be crediting *** with 1 gig of data.
Warm Regards
Renall Chetty
Complaints management team
Best regards,