AM
Anne-Marie Massyn
1 reviews | Active since Mar 2016
08 Jan 2019, 11:36
MTN BAD SERVICE
I want to complain about the bad service of MTN and the very high costs of data, data that expires before it is used up and no MTN signal to make phone calls or to lock into the internet. I called MTN but according to them is that my account is so small that it is not for worth it for them to attend to my problem. Area: Balkfontein, Bothaville in the Free State.
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MTN South Africa's replyOfficial
09 Jan 2019, 08:47Good day Anne-Marie,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that your complaint has been escalated through to our Coverage Department ***) for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that your complaint has been escalated through to our Coverage Department ***) for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply09 Jan 2019, 08:47
Official
Good day Anne-Marie,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that your complaint has been escalated through to our Coverage Department ***) for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that your complaint has been escalated through to our Coverage Department ***) for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,