1 reviews | Active since Aug 2018
MTN BAD SERVICE
HI GOOD DAY
I just want to say that i am very unhappy with MTN SERVICE . I have had a contract with them for years now . I took this CAT C30 Cell phone and believe me this phone hearing for every go away . I have had this problem 3 times now already and this will be my 4 time . MTN keep on swapping it for a new one . The other day i when to MTN and they told me as their customer that i should deal with Cat myself witch i never took the phone by Cat i took it at MTN and i am not pay Cat every month i Pay MTN every month . So ja MTN SERVICE SUCK BIG TIME .
Thank you for taking my call.
We apologize for any inconvenience you may have experienced. We understand the frustration this causes.
You confirmed that the account holder got a call this morning saying the phone will be picked up. For any follow up may you contact the free number the call was from.
He would need to have the IMEI number of the device ready. They will take the address where the phone has to be collected. please allow 24hours.
Warm regars
Eunice
Complaints analyst.
Best regards,
Thank you for taking my call.
We apologize for any inconvenience you may have experienced. We understand the frustration this causes.
You confirmed that the account holder got a call this morning saying the phone will be picked up. For any follow up may you contact the free number the call was from.
He would need to have the IMEI number of the device ready. They will take the address where the phone has to be collected. please allow 24hours.
Warm regars
Eunice
Complaints analyst.
Best regards,