Mtn bad service
What bad customer service I have paid up my account to date, now I get told I owe Mtn 1778 where I have paid all up to date then I call them again to see if they have sorted it out now they tell me that is the fee becoz I canceled my contract where I never did how can they just cancel it and then reopen a contact if I’m still in the contract. Now they expect me to be happy and just pay I’m fed up I don’t think I want to do a upgrade that is in Jan 2019. Really not happy at all sick of this. No one can help me it’s been 3 weeks now.
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that we have tried contacting you on the number *** around 15:57 and it went voicemail,please reply with your id number in order for us to investigate and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that we have tried contacting you on the number *** around 15:57 and it went voicemail,please reply with your id number in order for us to investigate and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that we have tried contacting you on the number *** around 15:57 and it went voicemail,please reply with your id number in order for us to investigate and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that we have tried contacting you on the number *** around 15:57 and it went voicemail,please reply with your id number in order for us to investigate and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,