1 reviews | Active since May 2018
MTN bad service
A ********** upgrade was done in December 2017 logged the issue with MTN and on the 12 of February they said they can’t access my documents and I had to resend the documents which I did. I was told it would take 21 working days to resolve the issue even today the issue is not resolved this is bad service.
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Our ***** department cannot open the attachments that was logged for the ***** case.
Please can you resend the affidavit and ID copy to send to the ***** department to start the investigation.
Email address ***
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Our ***** department cannot open the attachments that was logged for the ***** case.
Please can you resend the affidavit and ID copy to send to the ***** department to start the investigation.
Email address ***
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,