MTN BAD SERVICE

This is THE WORST service ever¡!!!!!!!!!!!!!! I app**** online for a wifi router with Sim card and had to pay IMMEDIATELY before the product could be send. MTN uses this pathetic courier that doesn't deliver the parcels on time and also never bothers to RICA the Sim!!!!!!!!!!!! BUT I HAVE PAID UPFRONT SO I GUESS MTN OS HAPPY!!!!!!!!!! NO courtesy call asking the customer if he is happy with everything!!!!!!!!!!!! My wifi is not working and if I didn't phone MTN I would never have known that THE COURIER company is supposed to RICA the Sim!!!!!!!!!!! THIS IS PATHETIC!!!!!!!!!!!!!!