CC
Celeste C
1 reviews | Active since Oct 2015
05 Oct 2015, 20:01
mtn bad service
I put a claim into Mtn insurance about 3 weeks ago. This is a company cell phone and I have had to make a plan for another cell phone. Today I was told that I had to resend the claim <br> So 3 weeks later and my cell phone hasn't even gone in for repair yet. Why do I have insurance. I would like some answers please as to when I am going to receive service.
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MTN South Africa's replyOfficial
08 Oct 2015, 09:37Hello Celly123,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the insurance department to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the insurance department to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply08 Oct 2015, 09:37
Official
Hello Celly123,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the insurance department to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the insurance department to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
***