IP
Ian P
1 reviews | Active since Sept 2015
28 Sept 2015, 22:05
Mtn bad service
I have been with mtn from 09 with great service until now, my data keeps vanishing and my signal, when i have for example R30 of airtime and i want to make a call, it say not enough airtime to make the call, i am changing my provider when my contract expires
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Replies (1)
MTN South Africa's replyOfficial
29 Sept 2015, 12:21Hello Peikster,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that besides internet browsing your handset can also generate charges via upgrading and automatic running of data applications. If you are not using the internet function, you can disable the mobile data function on your phone to save your data bundles and airtime from being used up.
Please be advised that your number was reset on the network, please try making a call.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that besides internet browsing your handset can also generate charges via upgrading and automatic running of data applications. If you are not using the internet function, you can disable the mobile data function on your phone to save your data bundles and airtime from being used up.
Please be advised that your number was reset on the network, please try making a call.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply29 Sept 2015, 12:21
Official
Hello Peikster,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that besides internet browsing your handset can also generate charges via upgrading and automatic running of data applications. If you are not using the internet function, you can disable the mobile data function on your phone to save your data bundles and airtime from being used up.
Please be advised that your number was reset on the network, please try making a call.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that besides internet browsing your handset can also generate charges via upgrading and automatic running of data applications. If you are not using the internet function, you can disable the mobile data function on your phone to save your data bundles and airtime from being used up.
Please be advised that your number was reset on the network, please try making a call.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***