HE
Hendrik E
1 reviews | Active since Nov 2013
03 Jul 2015, 10:55
MTN bad service
I am a client of MTN for 20 years. Since I renewed my contract during March this year I have billings 3 times what I were used too. Plus my connections were cut 4 times and the inconvenience it caused. MNT do not reply to my mails. I took it up with various branches but cannot solve my problem.
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Replies (1)
MTN South Africa's replyOfficial
09 Jul 2015, 17:10Hello jacoesbach,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that you are on MTN Choice 500. The package costs R500. The promo fees or handset fees are R306.14.
A billing query has been logged and the reference number is Request ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that you are on MTN Choice 500. The package costs R500. The promo fees or handset fees are R306.14.
A billing query has been logged and the reference number is Request ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,
MTN South Africa's reply09 Jul 2015, 17:10
Official
Hello jacoesbach,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that you are on MTN Choice 500. The package costs R500. The promo fees or handset fees are R306.14.
A billing query has been logged and the reference number is Request ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that you are on MTN Choice 500. The package costs R500. The promo fees or handset fees are R306.14.
A billing query has been logged and the reference number is Request ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,