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zaakiya H
1 reviews | Active since May 2015
25 May 2015, 09:51
MTN bad service
Looking at my ladt report i havent recieved any feedback regarding my phone tho i got a new phone which is the same 1 i had but this phone is doing the same thing the previous 1 did! I seriously need to cancel MTN and i dont get any feedabck from MTN at all!!!
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MTN South Africa's replyOfficial
29 May 2015, 10:04Hello zaakiya,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant department for urgent attention and to contact you directly with feedback and a way forward.Kindly expect delays due to the existence of a national strike.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards,
Charles.
REQ:***.
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant department for urgent attention and to contact you directly with feedback and a way forward.Kindly expect delays due to the existence of a national strike.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards,
Charles.
REQ:***.
Best regards,
MTN South Africa's reply29 May 2015, 10:04
Official
Hello zaakiya,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant department for urgent attention and to contact you directly with feedback and a way forward.Kindly expect delays due to the existence of a national strike.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards,
Charles.
REQ:***.
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant department for urgent attention and to contact you directly with feedback and a way forward.Kindly expect delays due to the existence of a national strike.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards,
Charles.
REQ:***.
Best regards,