MTN BAD SERVICE

I took out an MTN contract last year August, i took a package with R230 airtime, first month passed and i did not receive any airtime, second month passed and i thought maybe the airtime does not show on my account because its a contract but it was not like that i still did not receive any airtime. In December i contacted MTN via mail. we had a few discussions and thy assured me i will get my airtime till date i still did not receive any airtime, i even visited one of the shop to do the enquiry .. nothing.

i am very disappointed in the service, we pay but we do not get what we pay for.