1 reviews | Active since Oct 2011
MTN Bad service
The complaints with MTN are endless: 1 MTN *141# does not work since 30/03/2021 to check my data balances.
2 I have NOT been receiving my mtn account via my email since last year October 2020.
3 My Husbands contract cell phone was put on pre-paid by someone at mtn WITH OUT our consent as it is on a contract. I want the person’s name as I have had endless problems since then with mtn's whole system, NO feedback regarding this has been given.
4 Mtn analysis department does NOT answer their cells, sms or whatsapp’s. Being: - Sheila Naidoo, Kevin Steeneveld and Ayanda.
5 My Data share is a mess, doesn’t work, cut out/off and/or does not allow data at all for no reason.
6 Left messages at mtn’s call center for the Head of the analysis department to call me with problems. I have NOT HAD A CALL BACK. They can or will not give names, contact no’s or e-mails for me to get hold of them. Peter Andrew was left an email from 135 center to contact me still, no response from Peter Andrew.
7 If I do not hear or get contacted by the CEO at MTN I am going to the media with all the problems I have had it with mtn and its so-called help which is getting worse.
8 No one at mtn has even responded to the above mentioned complaints.
