1 reviews | Active since Jun 2015
MTN - BAD/NO NETWORK COVERAGE
I have been a loyal client of MTN for over14 years and would like to terminate my contract due to poor and inconsistent reception which has resulted in loss of income and potential business.<br> <br> As a Liberty Life Broker Consultant (commission earner), I am extremely frustrated that I cannot make outgoing calls on numerous occasions until I reach area with better reception. I can confirm that when I am on call and the signal is not \strong"the call immediately \""cuts\"" and therefore have to return the clients call's at my expense. Voicemail messages are a regular occurrence which confirms that clients are struggling to contact me although my cell phone is not off.<br> <br> I purposefully changed my mobile device from a I-Phone 6 then shortly to a Samsung Note 4"
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Warm regards
MTN Service Provider
REQ:***
Best regards,
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Warm regards
MTN Service Provider
REQ:***
Best regards,