1 reviews | Active since Nov 2016
MTN Bad Insurence
<p>I lost my phone on the 6th of November 2016, i went to report it and do the affidavit on the 12 of Novemver then went to MTN and submitted evrything that they need from me to get a new phone its been three weeks now without a phone but today is months end they will debit my account for something i didnt use, plaese help i need a phone.MTN</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
Thank you Unathi Thyhalisi from pinnacle marketing insurance company for helping me with my claim,great customer service I must say I didnt have to wait for a week of a month for my claim to be processed , you are a very good asset to keep in a company keep up the good work my dear
Thank you Unathi Thyhalisi from pinnacle marketing insurance company for helping me with my claim,great customer service I must say I didnt have to wait for a week of a month for my claim to be processed , you are a very good asset to keep in a company keep up the good work my dear