MTN BAD CUSTOMER SERVICE

After being a business customer for 24 years I migrated our account to pre paid. There was a credit on the account of R1008.43. I was told "Kindly note that in order for us to do the bank refund we have to first credit the account, hence there is a credit on the account. In terms of the refund, please send me details of bank account were we need to refund the amount of R1008.43. If you could send bank statement for that account as confirmation." I sent all information that was required to Vic...ia. *** REF: #*** Analyst: Saves and Complaints That was WEEKS AGO - I get NO REPLY in my follow up emails!!! NO REFUND NOTHING........................