1 reviews | Active since Jul 2016

06 Jul 2016, 11:49

Mtn BAD CUSTOMER SERVICE!!!

<p>TRY TO CALL, EMAIL EVEN FAX MTN, I NEED TO CANCEL CONTRACT, </p> <p> </p> <p> ********** 81, MTN RFERENCE NUMBER, CALL CENTRE AGENTS NEED TO UPDATE THEIR KNOWLEDGE ON HOW TO HANDLE CUSTOMERS OR HOW TO HELP!!!!</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply07 Jul 2016, 14:11
Official

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

I have sent you an email, please respond to it so I can assist.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards

Thabelo

REQ: **********