MTN - Bad, Bad, Bad
<p>I did an telephonic upgrade on 12 May 2016 via MTN direct. Was promised that I will receive new handset and new nano sim within 3 - 5 working days. I specifically gave them an alternative contact number, in order to phone me before delivery. 2 Weeks down the line - nothing as yet. I even went to a MTN shop but they could not assist either as I had to contact MTN direct.</p> <p>After numerious phonecalls and mails I received an sms today 26 May 2016 to phone RTT - (Courier company)</p> <p>I was informed by RTT that the package was returned to MTN on 25 May 2016 as they could not get hold of me on the contract number - NOT the number I gave them to be contacted on ?</p> <p>Very, very bad service as I am still without a new phone and no communication or feedback from MTN</p> <p> </p>