FVdW
Francois Van der Westhuyzen

1 reviews | Active since Nov 2010

16 Feb 2015, 09:06

MTN- BAD ATTITUDE / Unhelpful

We wanted to have a simple procedure done of \SIM-Swap""

0
Replies (1)
MTN South Africa
MTN South Africa's reply25 Feb 2015, 12:28
Official
Hello fvdw1967,

Thank you for your post,

We apologise for the delayed response and for any inconvenience this may have caused.

We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention. Please note that the service concerns raised will be escalated to the relevant supervisory team to be addressed and dealt with accordingly.

Thank you
Wenzile Masina
REQ:***