MTN back to their old poor service delivery antics

I fell for a telesale tactic used by Charmaine at Call Centre International last November to sign me up for a MTN wi-fi contract. I walked away from MTN over a decade ago because of poor customer service and ill-treatment of me as their customer at the time, but I elected to give them another chance by purchasing a new wi-fi contract through CCI. Two months later and MTN has still not delivered me device, neither have they been able to provide a status update on this two month old 'new' contract. I've switched to Vodacom over a decade ago and never experienced any problem whatsoever. I blame myself for causing myself grief for giving a second chance to the runner-up in this mobile market. If MTN chooses to redeem its poor form then here's my order number: *** from last year.