MM
Mlungisi M

1 reviews | Active since Oct 2018

05 Oct 2018, 14:35

MTN Back to *******

MTN has done it again!!!!! you guys are not updating your accounts, i realised that you set up your debit orders last day of the month so i paid for the 4 months subscription i owed you guys 2 weeks ago!!!!!! and you still have not updated your account and i cant use my simcard for goodness sake.

0
Replies (2)
MTN South Africa
MTN South Africa's reply05 Oct 2018, 14:44
Official

Good day Mlungisi,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that we are unable to pick up ypour account with the ID number that you have provided. Please provide us with the ID number concerned.

Kind regards,

Ishie.

Complaints Management Team.

MM
Mlungisi M's update05 Oct 2018, 14:55
Reviewer Update
*** be quick to it