DT
Darren T
1 reviews | Active since Jan 2010
01 Apr 2020, 14:30
MTN Back ******s
Whilst all other companies are stepping up to help South Africans during this time of need MTN is trying to make as much money and difficulty as possible. I HAVE PAID MY ACCOUNT less R169.00 due to THEM not sending me a bill I could open so I estimated. I didn’t get any other correspondence so they’ve just decided to suspend my service on day 5 of lockdown when we use our phones for business as well as speaking to loved ones and family. MTN says - MSANZI WE UAVE YOUR BACK - what they mean is - MSANZI WE WILL **** YOU FROM BEHIND.
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MTN South Africa's replyOfficial
01 Apr 2020, 16:11Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
Thank you for your time online.
Line opened, please reboot the device.
Payment for R1600.00 received.
Account balance R 3,559.00.
Account on cash method.
If payment was made but not reflecting please send payment to our customer care team to send the payment to our banking department to be allocated ***
Please complete the security questions as well:
ID number:
Address details:
MTN Pin
Bank name:
Please have a look at the report , January payment was not received.
Kind Regards,
Alice van der Merwe
We sincere apologized for any inconvenienced caused to you.
Thank you for your time online.
Line opened, please reboot the device.
Payment for R1600.00 received.
Account balance R 3,559.00.
Account on cash method.
If payment was made but not reflecting please send payment to our customer care team to send the payment to our banking department to be allocated ***
Please complete the security questions as well:
ID number:
Address details:
MTN Pin
Bank name:
Please have a look at the report , January payment was not received.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply01 Apr 2020, 16:11
Official
Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
Thank you for your time online.
Line opened, please reboot the device.
Payment for R1600.00 received.
Account balance R 3,559.00.
Account on cash method.
If payment was made but not reflecting please send payment to our customer care team to send the payment to our banking department to be allocated ***
Please complete the security questions as well:
ID number:
Address details:
MTN Pin
Bank name:
Please have a look at the report , January payment was not received.
Kind Regards,
Alice van der Merwe
We sincere apologized for any inconvenienced caused to you.
Thank you for your time online.
Line opened, please reboot the device.
Payment for R1600.00 received.
Account balance R 3,559.00.
Account on cash method.
If payment was made but not reflecting please send payment to our customer care team to send the payment to our banking department to be allocated ***
Please complete the security questions as well:
ID number:
Address details:
MTN Pin
Bank name:
Please have a look at the report , January payment was not received.
Kind Regards,
Alice van der Merwe
Best regards,