MTN **** BA***

0 stars because this network provider is basically a ****. In 2021 Jun/Jul I received a router from the and I was given an incorrect router for the package I requested(So it never worked for 2 yrs) . I communicated to them in September 2021 but they basically couldn't exchange it. That router has been sitting for 2 yes unused because it was unusable. April 2023 I send a communication to cancel after the 2 years end and there's no feedback. I tried calling and there's always a network issue (mind you, I have been calling for a period of 4 months now) and still I have not been assisted. Now MTN upped my bill to 1.5k and claims that I used my router more than usual when it has literally never worked and I did raise this issue with them in 2021. Now in July the bill is 2.3k. This company is trying to **** me and I can't even get any assistance when calling. MTN should be ashamed of this.

I want my contract cancelled and I do not owe you money.