S
Sebongile

1 reviews | Active since Apr 2024

20 Nov 2024, 13:55

MTN

I'm extremely dissatisfied with MTN's business practices and customer service. The reason for my cancellation was MTN's misleading Information.They provided Incorrect details about their services, which led me to purchase their router.when I realized their services didn't meet my need, I tried to cancel and return the router.However, they failed to refund me, and their customer service was unhelpful and unresponsive. It became clear that MTN's strategy was to provide wrong Information to sell their router, and then make it difficult for customers to get a refund.This is unacceptable and *********. I'm extremely disappointed in the way MTN has handled my situation,and I'm still waiting for a resolution.

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