zS
zacksorpher S
1 reviews | Active since Jan 2015
05 Dec 2015, 02:12
mtn avoiding me/my complaint
I loaded airtime but it kept on saying insufficient funds to make a call and when I tried calling mtn there's no option for customer service. Ive sent about 3 emails but with no luck. My airtime everytime disappeared eventho I had data loaded on my device. And how the hell can a service provider say you have reached your limit of calling the call Centre because that's the **** MTN gave me. Pathetic network provider.
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Replies (1)
MTN South Africa's replyOfficial
07 Dec 2015, 14:13Hello zacksorpher,
Thank you for your post.
Kindly receive our sincere apologies for the inconvenience caused.
Kindly note that we tried to call with regards your problem without success, the phone was not answered at around 14:05 and we picked up that you number is ported to another service provider.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
Kindly receive our sincere apologies for the inconvenience caused.
Kindly note that we tried to call with regards your problem without success, the phone was not answered at around 14:05 and we picked up that you number is ported to another service provider.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply07 Dec 2015, 14:13
Official
Hello zacksorpher,
Thank you for your post.
Kindly receive our sincere apologies for the inconvenience caused.
Kindly note that we tried to call with regards your problem without success, the phone was not answered at around 14:05 and we picked up that you number is ported to another service provider.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
Kindly receive our sincere apologies for the inconvenience caused.
Kindly note that we tried to call with regards your problem without success, the phone was not answered at around 14:05 and we picked up that you number is ported to another service provider.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,