MTN/AUTOPAGE - NO SURPRISE TO NON RESPONSE

<p>Previous message below. Silence for one month and now a threat of disconnection again. When will it end.</p> <p> </p> <p>MTN/Autopage - Bad Service</p> <p>Sometime in last year MTN took over Autopage. I had a contract with Autopage so it was transferred to MTN. This is not something that I requested so everything was done between the two parties.</p> <p> </p> <p>I have never skipped a payment on my cell account but it seems that one payment made to Autopage was not captured by MTN. Since October last year I have been trying to resolve the issue by sending through all the proof of payment to no avail. Service sucks.</p> <p><br /> <br />Feb 2, 2017<br />1 month ago<br />Official business reply:<br />Good day Dawn.</p> <p>Thank you for bringing this matter to our attention.</p> <p>We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.</p> <p>We have contacted the relevant department with regards to your complaint. </p> <p>You will be contacted shortly. </p> <p>Regards. </p> <p>MTN SA</p>