MTN Autopage migration *******

<p>In December 2015 I upgraded with a new cell phone on a mtn package via Autopage. I have been with Autopage on the MTN service provider since 1997. I was told that once the new contract starts I would pay R545 a month for 24 months. </p> <p>Then the migration from Autopage kicked in and I payed R720 a month. I made enquiries the MTN and they kept on saying it will be rectified the following month. </p> <p>I eventually made a big scene at a branch and hey then requested a copy of my contract from Autopage. MTN finally got a copy of the contract on 25 August 2016 and they said they will forward the dispute. </p> <p>It is now three months after they have my contract and still nothing is done. The branch has forwarded several emails to have the problem escalated with no success. I tried phoning but as soon as they hear it is a migration problem they drop the phone or put you on hold while you can hear they do something else. </p> <p>MTN had an agreement that they would take over the contract. The contract indicate amounts and conditions. If my problem do not receive immediate attention what stops me from terminating my contract with immediate affect and holding MTN responsible for the amount overcharged for the period of migration to date? </p> <p>If Autopage made a mistake why can't MTN contact me to make new arrangements or discuss different packages. My contract was after all with Autopage and not MTN.</p> <p>My wife had the same problem with the Nashua Mobile migration and we all thought it was Nashua now the true colours is reflecting. Bad admin and judgement from MTN if you ask me. </p> <p> </p>