DB
Dawn B

1 reviews | Active since Jan 2017

23 Jan 2017, 07:45

MTN/Autopage - Bad Service

<p>Sometime in last year MTN took over Autopage. I had a contract with Autopage so it was transferred to MTN. This is not something that I requested so everything was done between the two parties.</p> <p> </p> <p>I have never skipped a payment on my cell account but it seems that one payment made to Autopage was not captured by MTN. Since October last year I have been trying to resolve the issue by sending through all the proof of payment to no avail. Service sucks.</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply02 Feb 2017, 11:35
Official

Good day Dawn.

Thank you for bringing this matter to our attention.

We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

We have contacted the relevant department with regards to your complaint.

You will be contacted shortly.

Regards.

MTN SA