MTN at it's worst

I app**** for a contract, this process took long and I had to make a few follow-ups before it could be done, eventually I got through to a very helpful lady who sorted it out and in no time the contract application has been approved, the no ported and I was waiting for my handset to be delivered, after not hearing back for a few days I started making follow up calls, only to be informed that the Handset in question is out of stock, I was a bit upset but asked that a representative contact me, so alternative arrangements can be made. The process started about 3 weeks ago, From 6 - 10 Sep I phone everyday, only to be told an email has been sent to the lady working with my case. I keep on asking to be cc'd on the emails so, I can also follow up on this. Eventually on 13 Sep I was cc'd on and email that has been sent to: Kelebogile Dondolo [ MTN SA - URB SELLULER EDMS BPK ] <***>Shareeka ****inson [ MTN South Africa ] <Shareeka.*******>and Thandeka Mdlovu [ MTN South Africa ] <***> But still no feedback or reply. I again sent and email to all of the above with no luck or any response from anybody. If the hand set is not available, we can look at something else or I can cancel the contract and try somewhere else, but as nobody is getting in touch with me, no alternative arrangements can be done, I am socked with the poor service!!!