1 reviews | Active since Jul 2016

28 Jul 2016, 07:18

MTN at it again ,Bad service

<p> I have cancelled the debit order as they were messing my bank account and I paid cash into their account.For 3 months I didnt pay and I called their legal dept to ask how much must I pay to can reistate debit order and open my line Emma Mathanjana was kind to give me the amount of R2552.52 and same day I paid R2550.52.The next day I followed up on the matter and Lebogang Setshedi told me to pay another R1705.01 for wat i dont know and when I asked no one rep**** to my emails again.I NEED ANSWER AND THIS SORTED MTN</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply28 Jul 2016, 17:00
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matter to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

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