1 reviews | Active since Apr 2015
MTN AT IT AGAIN
I was so shocked. MTN came to company I rent residential flat from again. Laid fibreglass in my garden Tuesday as near cell station I guess. Without being notified by either MTN or company owning block of flats tennants rent from, MTN asked if they could come in my garden. It looked like they just wanted to look, so I said yes but next thing they just started up digging loads of grass, sand etc. When finished, I said they must please fix this mess properly. They promised to come and put sand, grass etc back Wednesday but never pitched. Knowing fixing mess not a priority for them and danger of all the glass dug up lying around, I cleaned mess today ie,picking up the rubble, ie.glass, big big stones and put grass back myself, carried rubble in big black bag and ended up pulling something in my neck. And to end it all, the MTN guys were in and out of cell station again lately so that irritating loud beep beep sound has come back again. It's a real irritation to live with on a daily basis. Come on MTN, Souna fixed it so nicely by replacing fan and making beep quiet. Now you other MTN guys come and put beep back. PLSE AT LEAST FIX BEEP !
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
