MN
Moeketsi N
1 reviews | Active since Apr 2018
10 Apr 2018, 20:32
MTN at it AGAIN
Dear MTN Please may you load the 3 gig data that you have billed me for. I loaded the data in the morning and its still not reflecting. Money you are very quick in adding onto one's bill ne? Another funny fact is if i skip one payment you are very quick in cutting me off however when you are not keeping your end of the deal we as customers must understand your "network problems". This is unacceptable. So much for the "bozza network"?? Please assist ASAP. ********** 269
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MTN South Africa's replyOfficial
17 Apr 2018, 09:18Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
For us to investigate and effectively assist you with this matter, Please give us more details on your complaint together with your ID and mobile number you have with MTN. Send it to ***
warm regards
Eunice
Complaint analyst.
Best regards,
MTN South Africa's reply17 Apr 2018, 09:18
Official
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
For us to investigate and effectively assist you with this matter, Please give us more details on your complaint together with your ID and mobile number you have with MTN. Send it to ***
warm regards
Eunice
Complaint analyst.
Best regards,