MTN as a service provider

<p>My cell phone contract expired ( ********** 145) and I contact MTN to cancel the contract during March 2017. A reference number ( ********** 99) was issued and I felt that the service was not that bad. Yesterday 24 April 2017 I received a call from MTN asking me to please upgrade all my contracts. I was totally amazed because I know the contract should have been terminated on the 18th of April 2017.</p> <p>I have been calling MTN since 08H00 today and no assistance can be given except that I am transferred to “retention” and is still holding on for 30 minutes for someone to answer the phone.</p> <p>I am of the opinion that this is extremely poor service and would certainly not consider any upgrade.</p> <p> </p>