MTN are you even there????
So here we go again, Still no response from MTN legal after sending several mails. I got a ridiculous response here on Hello Peter which showed how inept they truly are at doing their jobs. It's been several weeks since I have send mails about the fact that my account is wrongly in Legal status. The real pain in the ass is that I am still paying and receiving no service at all, this after they assured me it was going to taken off that status and turned back on. Maybe I'll turn off the debit order and then see how incredibly fast they are able to notice that...
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the Legal department to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the Legal department to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,