MTN ARE USELESS

MTN is probably the worst internet provider by far! I am currently on my boyfriends MTN account as a beneficiary, since April every Monday they cut all my networks claiming I am in arrears with my account but after sending bank statements etc each and every month and going to MTN every Monday at 9.30. I am fed up! I am paying R2000 for things I can’t use and end up buying prepaid airtime and a prepaid SIM card.

We’ve asked if they could move the account as clearly there is a fault with mine. And we were told not until my contract ends in January so to hurry up the process we’ve done put in R5000 to end it quicker. Still I get cut every Monday.

They are useless when asking for a solution as on their side I have paid in advance.