RB
Rebekah B
1 reviews | Active since May 2012
19 Mar 2016, 09:34
MTN are useless
My contract expires tomorrow, I come into MTN to cancel it and get told I must do 30 days notice. How does that work. My contract is finished. It is disgusting. I want to cancel my contract due to incompetence of MTN and now they keeping me bound due to their inadequacy. I will never use MTN ever again. I want my contract terminated.
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Replies (1)
MTN South Africa's replyOfficial
23 Mar 2016, 13:51Hello BeckieBeck92,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation, please contact our call centre on 808 or send an email to *** once you have depleted the allocation on your number to request for a prepaid migration.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Zukiswa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation, please contact our call centre on 808 or send an email to *** once you have depleted the allocation on your number to request for a prepaid migration.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Zukiswa
REQ:***
Best regards,
MTN South Africa's reply23 Mar 2016, 13:51
Official
Hello BeckieBeck92,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation, please contact our call centre on 808 or send an email to *** once you have depleted the allocation on your number to request for a prepaid migration.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Zukiswa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation, please contact our call centre on 808 or send an email to *** once you have depleted the allocation on your number to request for a prepaid migration.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Zukiswa
REQ:***
Best regards,