MTN are *******

Hi All, I am disappointed in the way that MTN conducts business. Below is the scenario: 1. I am using MTN prepaid service for many years. 2. I have been purchasing MTN Data, either weekly or monthly packages. 3. On the weekly data package of 100MB, I receive 50% Night Express Giveback valid from 00:01 to 05:59 and valid for 7 days. 4. When I use the Night Express in the early hours of this morning, my normal data got utilized and I must buy more data. This has happened on a few occasions in the past. 5. Today, 17/12/2019 at about 05h58 I got a SMS stating that my Airtime data bundle is finished. 6. At 06h00 this morning I call 135 and spoke to Barbara who has confirmed that I was online at about 04h00 this morning and I was utilizing the Night Express and that I was again online at about 05h35 and utilized my normal data. I asked why my normal data was being used, I was told that the Night Express run from 00h01 to 04h59 and it was changed sometime in November. I then argued that the SMS sent to me stated 00h01 to 05h59. I was the told to go to the MTN website for the latest Terms and Conditions which I did and checked the time frame for the Night Express. It also states from 00h01 to 05h59. Barbara also mention that they cannot give my normal data back because their systems is not equipped to do so. 7. I asked to speak the manager on duty and was directed to Abigail, the manager, who also told me that she cannot assist me and that I should refer to the Terms and Conditions. 8. It is MTN's 25th Birthday and to Celebrate this they are *****ing from consumer that are not aware of their data usage.