CR
Clinton R

1 reviews | Active since Jul 2021

26 Jul 2021, 09:50

Mtn are *******

Hi i would like to find out why you have to pay for your old device till the end date of your contract so then you basically paying 2 contracts i signed up for a 489 comtract but my bill is over 1400 i will take mtn to the newspaper the ombudsman i will return the new phone to you and watch then you can cancel my contract this is really unnaceptable and your account team is useless i just upgraded my second number i think that the contract should rather be cancelled then i think you should then collect the phone i have as i have not even opened it yet and the watch i will not pay for 2 devices and you shouldnt even bother delivering the new contract phone for the second contract i have been with mtn over 10 years and this has never been the way things worked i was charged 695 on last months bill as well and i see my debit date is the 17 th which it was the 25th every month

If this is not sorted out today i will be returning your phone and watch and not accepting delivery on the other contract

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