MTN Are *******

<p>I recently discovered that I am being debited amounts upon amounts upon amounts for insurance on mine and my husbands cell phones since 2009. Each 2 years upon upgrade of our contracts a new insurance premium was raised without cancelling out the previous one. Over R30000 was debited from my account over the last 5 years without my permission or knowledge! How does MTN allow their affiliated insurance company to ***** from their clients. I have emailed and called both MTN and 24hr mobility to rectify this but to no avail. It seems they don't give a **** and have been incredibly unhelpful and rude. No answers are given or apologies made but I am told to go to the ombudsman. I have requested to see my signed contracts but apparently there are none. Is this how you treat your customers (of over 5 years) MTN?</p>