1 reviews | Active since Dec 2013
MTN ARE *******
Very disappointed with MTN, it clearly shows that professionalism is<br> the last thing one should expect...that after making an account<br> payment at Alberton city on the 17 June 20115 was then amazed<br> when it didn't reflect on my account statement...then I was told<br> that I have been handed over to the legal team...for a nonsense<br> mistake that was made by them...that even after showing a proof of<br> payment to the store manager...my complaint has been in<br> vain...MTN contracts are a straight *******...R1350 payment not<br> showing at all, even after bringing a supporting documentation from<br> the bank confirming my payment...had even sent an email to<br> customer menager and was told to wait 8 day for a response but it's<br> been more than 4 months now still in vain...no response or anything<br> of some sort...never thought MTN could be such ******* after<br> all...the level of service is so poor that I even thought I was at in a<br> Pakistani tuck shop...people should be aware of your ****s...be<br> carefully guys...MTN will rip you off<br> -- feeling ****ed off.
Thank you for your post.
Kindly accept our apologies for the inconvenience experienced.
The matter was referred to our legal management team and at the conclusion of the investigation, they will contact you with an action plan.
Thank you for giving us the opportunity to serve you.
Regards
Matshidiso
REQ:***
Best regards,
Thank you for your post.
Kindly accept our apologies for the inconvenience experienced.
The matter was referred to our legal management team and at the conclusion of the investigation, they will contact you with an action plan.
Thank you for giving us the opportunity to serve you.
Regards
Matshidiso
REQ:***
Best regards,
