MC
Melinda C
1 reviews | Active since Nov 2018
20 Nov 2018, 17:52
MTN ARE *******
MTN Online upgraded my package from paying R900 a month to a business package where I now pay R 3020 a month. I did not give any approval or did not sign any documents to upgrade my package. They deducted R 6040 from my account over the 2 months and going on the 3rd month they still can not get this sorted, meaning they will deduct another R 3020 from my account. This is ****************! MTN is steeling my money!
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MTN South Africa's replyOfficial
21 Nov 2018, 13:57Good day
Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.
We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.
We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Best regards,
MTN South Africa's reply21 Nov 2018, 13:57
Official
Good day
Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.
We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.
We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Best regards,