1 reviews | Active since Jul 2016

07 Jun 2018, 17:16

MTN Are *******

I Wish There Was Negative Stars, Last Night 06/06/2018, 2 Gigs Of My Data & Over R30 Of My Airtime Just Disappered, Similar Thing Happenned A Year Ago, Now I Have Not Made Any Chargeable Calls For The Day But Airtime Has Decreased A Further R8? Disgust@MTN

0
Replies (1)
MTN South Africa
MTN South Africa's reply08 Jun 2018, 08:37
Official

Good day Reeno,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly contact our call centre @ 135 immediately to establish what the data was used on. Also, a much more accurate way to check this is on the device itself under setting or app settings.

Kind regards,

Ishie.

Complaints Management Team.

Best regards,