MTN are *******

I struggle to understand how MTN gets away with the manner in which they are making money. I buy a R124 airtime because I want to buy 1 Gig for R110. I bought two amounts of R12 and one amount of R100 via Capitec. Airtime balance is R124, Dial *141*2*293# and guess what, I have insufficient airtime to buy a 1 Gig Data Bundle, all that airtime wasted eventually. This morning again, I buy R30 Airtime and reload on my phone, after using MTN extratime, I have a R20 balance, I attempt to purchase a R15 Data Bundle but I cannot, insufficient funds. In the time it took for me to type this, I did a balance check via *141*1#, my non expiry airtime balance is no R14.14.

I cannot buy the bundle I needed to update my banking app so that I can load airtime from my app, I cannot access my bank account because everything is linked to your phone.

In my humble opinion, MTN has these errors to slowly ***** money as they are recouping money for the losses they incurred. I wish I could find a network provider that could just do what they are supposed to but I am constantly having these issues. A few weeks ago I called the MTN call centre (At least I got through that time) and after the call agent frustrating me I said I am porting to Telkom, and she was just "there you go". I should have. Honestly, I should have.

This is not a free service, I buy my airtime and would like to use it as I wish. Go recoup your losses somewhere else.