cL
carel L

1 reviews | Active since Dec 2015

05 Jul 2021, 09:51

MTN ARE *******

MTN is trying to ***** my money and commit *****. I app**** online for a data contract and from the start is was a problem. Firstly when they phoned me to confirm the contract it was the wrong one and the had to correct them an explained that its a different one that I app**** for. Then when the sim card came it was a struggle getting it to work. Apparently it was barde and then after that was sorted I had no service. As in none could not even open a email. They insisted it could be coverage but I checked on the website before applying to be sure that would not be the case. After struggling 4 days i decided to cancel the contract as it was stil within 7 days. I made the call ant explained that i whant to cancel and why. They gave me the good news that it would not cost me a cent because it is stil in the 10 day cool down period. Now on the 1st of July the was a debit order on my bank account of R756.56 keep in mind that the total amount of the contract that I app**** for was only R299.00 . I reversedq the debit order and now I am the one that's going to sit with a bad payment record because MTN wants to ***** from me!

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